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About – Quality Assurance

Quality Assurance

We believe that Crane Truck Services Pty Ltd can offer the best service possible to meet customer requirements by our strong focus in the scheduling, co-ordination and dispatch of trucks. Our computerised scheduling systems streamline our customer ordering process, scheduling and tracking of jobs and our quality assurance processes are constantly under review.

Flexibility

We realise that customers are our business. We believe flexibility and our willingness to meet clients’ changing requirements sets us apart from our competitors.

Recruitment Processes

We take pride in our team of staff which is selected through various recruitment processes. All our drivers are experienced and licensed for the vehicles and equipment that they operate and we encourage on-going professional training. We have our own induction training courses and these are regularly reviewed and updated.

Feedback

All our quality assurance policies and procedures are supported by regular feedback and communication with clients. Feedback is provided through driver logs and incident reports being sent to clients on a regular basis plus we provide the opportunity for clients to return surveys to us.

Latest News

Recent Posts / View All Posts

Gary – on his bike for charity

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For the third consecutive year, Gary will be participating in the 2013 EB Cross Country Adventure Ride for Dystrophic Epidermolysis Bullosa Research Australia.

Living with a rare disease

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This article from the Sydney Morning Herald highlights the plight of people suffering from Epidermolysis Bullosa, the rare disease that Crane Truck Services fundraises for.

New Trucks at CTS

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We are continually expanding our fleet and our range of services. Our latest purchase is a new generation Freightliner Argosy which we are using for prime mover transport and long-haul…