About – Training

Training

Continuous Training

At Crane Truck Service our commitment to safety, professionalism, and excellence is reflected in our comprehensive training programs for all our drivers. We recognize the critical role that well-trained and skilled drivers play in ensuring the success of our operations and, more importantly, the safety of everyone involved. In this document, we outline the rigorous training requirements and ongoing professional development initiatives undertaken by our drivers. From the foundational prerequisites to specialized courses, we prioritize the continuous enhancement of our team’s capabilities, reinforcing our dedication to delivering top-notch service in the realm of crane truck operations. Explore the details of our training framework, encompassing driver induction courses, workplace health and safety modules, and additional certifications, as we strive to maintain the highest standards of quality and safety in every aspect of our operations.

Driver Training and Certification Standards

All Crane Truck Service drivers have undergone relevant training and hold the following:

Driving License (minimum required to drive the class of vehicle provided)
“30215QLD Blue Card” (General work place health and safety on a construction site)
CV (Vehicle Loading Crane – 10 tonnes or more) operators certificate

Comprehensive Driver Proficiency and Safety Training

The above minimum requirements for our drivers means that they have the:-

Ability to drive the class of vehicle provided
Understanding of log book requirements for QLD road travel
Understanding of the Workplace Health and Safety issues required on construction sites
Training and understanding of the issues involved in operating a mounted crane.

We also have our own induction Driver and Workplace Health & Safety Induction training courses and these are regularly reviewed and updated.

Driver Induction Course

CTS’s Driver Induction course provides our drivers with an understanding of:

Customer relationship Issues
Vehicle and driver equipment standards
Vehicle and equipment maintenance standards
Securing loads
Minimising the risks encountered on a daily basis

The course covers:

Vehicle Equipment List
Driver Equipment List
Vehicle Maintenance Standards
Parking
Loading
Securing Loads
Customer Relationship Issues
Manners, Attitude & Courtesy

Behaviour at customer sites
Dress codes
Smoking, Alcohol, Lunch breaks
Daily Work Related Issues
Punctuality
Passengers
Dangerous Goods
Accident Reporting

Drivers may also undergo site specific training if required which may include site induction and/or Health and Safety induction.

Workplace Health and Safety induction course

Our Workplace Health and Safety Induction Course covers:

Employer Obligations
Employee Obligations
Risk Management Procedures (JSA)
Hazards and Injuries
Emergency Procedures
First Aid
Manual Lifting and handling of heavy items
Hazardous Substances
Equipment
Attitude
Acknowledgement form

Additional Training

While employed by CTS, all drivers are also encouraged to enrol in the following:

Medium Rigid (MR) and Heavy Rigid (HR) driving licences
Heavy Combination (HC) driving licence which allows them to drive a prime mover and semi-trailer.
LF forklift operators ticket
Certificate III in Transport and Distribution

This additional training enhances driver skills and capacity and develops their internal knowledge of the company.

Measuring Training Quality

CTS constantly monitors the quality of its employee training. Continual improvement is achieved by our:

Staff mentoring programs (such as senior drivers providing assistance by working with junior drivers)
Toolbox Meetings
Review of major incidents
Operations and Team Supervisor being on call 24 hours / 7 days per week
Client involvement
- Incident reports
- Bi-monthly meeting
  - discuss recommendations
  - review team performance
  - fine tuning
Client Feedback survey SERVQUAL