Last updated: November 12, 2025
Who we are
Our website address is: https://cranetruckservices.com.au.
We are Crane Truck Services Pty Ltd, ABN 14 165 637 123 (“we”, “our”, “us”), based in Queensland, Australia. This Privacy Policy explains how we collect, use, and protect your personal information, including data collected through online employment campaigns conducted via Meta Ads (Facebook and Instagram).
Information We Collect
1. Information collected through our website
When visitors leave comments, submit forms, or interact with our site, we may collect:
- Your name and contact details (e.g., email address and phone number)
- Any data you provide in forms or comments
- Your IP address, browser type, and other technical details for security and spam detection
An anonymised string created from your email address (a “hash”) may be shared with the Gravatar service to check for a profile image. See the Gravatar privacy policy.
2. Information collected through employment campaigns (Meta Ads)
If you click on or submit a form through one of our Meta (Facebook/Instagram) advertisements, we may collect:
- Your name, contact information, and other details you choose to provide (e.g., work experience, qualifications, or resume)
- Tracking data from Meta technologies (such as the Meta Pixel) that helps us measure ad performance and understand user interactions.
This data is collected for the purpose of recruiting drivers, assessing applications, and contacting individuals about employment opportunities with Crane Truck Services.
Meta may also collect and process information in accordance with its own policies. You can review Meta’s Data Policy here:
https://www.facebook.com/privacy/policy.
Cookies and Tracking Technologies
Our site and our advertising partners (including Meta) may use cookies, pixels, and similar technologies to:
- Measure and improve the effectiveness of advertising campaigns
- Remember your preferences and interactions
- Help prevent spam and abuse.
You can control or disable cookies through your browser settings. However, this may affect certain website features’ functionality.
How We Use Your Data
We use the information collected to:
- Communicate with you regarding job applications or inquiries
- Review and evaluate candidates for employment
- Deliver services and provide quotes
- Improve our website and advertising performance
- Comply with legal obligations
Who we share your data with
We may share data with:
- Meta Platforms, Inc. (for campaign tracking and form submissions)
- Service providers assisting with recruitment, data storage, or website operations
- Regulatory or legal authorities if required by law.
We do not sell or rent your personal data to third parties.
How long we retain your data
If you submit an employment application or inquiry, we may retain your details for up to 12 months in case future opportunities arise, unless you request deletion earlier.
Website comments and associated metadata are retained indefinitely.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your personal information (subject to legal or administrative requirements)
To make a privacy request, please contact us using the linked Contact Us page.
Where Your Data is Sent
Data collected via our website or Meta Ads may be processed or stored by third-party service providers, some of which may be located outside Australia. We ensure that these providers comply with privacy standards equivalent to the Australian Privacy Principles (APPs).
Visitor comments may be checked through an automated spam detection service.